Penerapan Siklus Plan, Do, Check, Act (PDCA) dalam Manajemen Event
DOI:
https://doi.org/10.56832/edu.v5i3.2231Kata Kunci:
PDCA, manajemen eventAbstrak
Manajemen event merupakan proses yang kompleks dan memerlukan pendekatan manajerial yang sistematis agar penyelenggaraan kegiatan berjalan efektif dan efisien. Siklus Plan–Do–Check–Act (PDCA) dipandang sebagai pendekatan yang relevan karena menekankan perbaikan berkelanjutan melalui tahapan perencanaan, pelaksanaan, evaluasi, dan tindak lanjut. Penelitian ini bertujuan untuk mengkaji penerapan siklus PDCA dalam manajemen event serta mengidentifikasi faktor pendukung dan penghambat implementasinya. Metode penelitian yang digunakan adalah studi pustaka dengan menganalisis berbagai artikel jurnal dan sumber ilmiah yang relevan. Hasil kajian menunjukkan bahwa PDCA mampu memberikan kerangka kerja yang terstruktur dalam pengelolaan event, mulai dari perumusan tujuan hingga evaluasi dan perbaikan berkelanjutan. Penerapan PDCA didukung oleh komitmen sumber daya manusia, komunikasi tim yang efektif, sistem kerja yang terstruktur, serta budaya evaluasi. Namun, keterbatasan waktu dan anggaran, rendahnya pemahaman PDCA, minimnya dokumentasi, dan sifat event yang temporer menjadi hambatan utama dalam implementasinya.
Referensi
Ananda, F., & Himawan, C. (2024). Evaluasi Efektivitas Program Pelatihan Plan, Do, Check, Action (PDCA) Dengan Metode Kirkpatrick (Studi Pada Pelatihan Karyawan divisi Manufaktur PT XYZ). JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(4), 2313–2325. https://doi.org/10.35870/jemsi.v10i4.2444
Andriani, U. (2024). Perspective of Joseph M. Juran’s Educational Quality Development Model and Implementation in Educational Prospects. Proceeding of International Conference on Education, Society and Humanity, 2(1). Retrieved from https://ejournal.unuja.ac.id/index.php/icesh/article/view/8037
Bhuiyan, N., & Baghel, A. (2025). An Overview of Continuous Improvement: From the Past to the Present. Management Decision, 43(5), 761–771. https://doi.org/10.1108/00251740510597761
Dudin, M., Frolova, E., Gryzunova, N., & Shuvalova, E. (2015). The Deming Cycle (PDCA) Concept as an Efficient Tool for Continuous Quality Improvement in the Agribusiness [SSRN Scholarly Paper]. Rochester, NY: Social Science Research Network. Retrieved from https://papers.ssrn.com/abstract=2587597
fan, Y., & Zhou, X. (2022). The Clinical Evaluation of PDCA Management Model for Acute Myocardial Infarction with Percutaneous Coronary Intervention: A Single-Center Experience. Asian Journal of Surgery, 45(12), 3034–3035. https://doi.org/10.1016/j.asjsur.2022.06.172
Isniah, S., Purba, H. H., & Debora, F. (2020a). Plan Do Check Action (PDCA) Method: Literature Review and Research Issues. Jurnal Sistem Dan Manajemen Industri, 4(1). https://doi.org/10.30656/jsmi.v4i1.2186
Isniah, S., Purba, H. H., & Debora, F. (2020b). Plan Do Check Action (PDCA) Method: Literature Review and Research Issues. Jurnal Sistem Dan Manajemen Industri, 4(1), 72–81. https://doi.org/10.30656/jsmi.v4i1.2186
Kennedy, L. J., Sim, M., Parsons Leigh, J., Kirk, S. F. L., & Mah, C. L. (2025). Exploring the Barriers and Facilitators of Continuous Quality Improvement for Health Promotion Within Healthcare Food Environments. Health Promotion International, 40(2), daaf020. https://doi.org/10.1093/heapro/daaf020
Kholif, A. M., Abou El Hassan, D. S., Khorshid, M. A., Elsherpieny, E. A., & Olafadehan, O. A. (2018). Implementation of Model for Improvement (PDCA-Cycle) in Dairy Laboratories. Journal of Food Safety, 38(3). https://doi.org/10.1111/jfs.12451
Khoriba, F., Syukri, M., Simanjuntak, S. N., Siregar, I. M., & Nasution, M. I. (2022). Rancangan Tindak Lanjut Paska Pelaksanaan Diklat di SMA Swasta Budisatrya. Al Iman: Jurnal Keislaman Dan Kemasyarakatan, 6(2), 325–345.
Ma`sum, A., & Sa`diyah, M. (2025). Analisis Pendekatan Plan-Do-Check-Act (PDCA) Pada Program Tahsin Quran di Perguruan Tinggi. TARBAWI?: Jurnal Pendidikan Agama Islam, 10(02), 163–177. https://doi.org/10.26618/54m2bb14
Mayangsari, M., Ulwiyah, N., & Qoyyimah, U. (2023). William Edward Deming’s Model Planning. Edusoshum?: Journal of Islamic Education and Social Humanities, 3(3), 146–153. https://doi.org/10.52366/edusoshum.v3i3.86
Monoarfa, V., Mohamad, A. A., Zahra, A. N. F. A., Sulistyowati, N. R., & Marjan, C. (2025). Analisis Penerapan Siklus PDCA dalam Meningkatkan Manajemen Kinerja pada Sektor Non-Publik: Studi Kasus UD. Gang Coffee. Jurnal Ekonomi, Manajemen, Bisnis Dan Akuntansi Review, 5(2), 17–17. https://doi.org/10.53697/emba.v5i2.3320
Naufal, M., Sumartono, & Putra, F. (2025). Continuous Improvement dengan Siklus PDCA dalam Pelayanan Kependudukan Berbasis Digital di Kabupaten Wonogiri. Jurnal Transformative, 11(1), 22–43. https://doi.org/10.21776/ub.transformative.2025.011.01.2
Nickel, A. J. (2025). Quality Assurance and Quality Improvement Research. Respiratory Care, 70(2), 204–216. https://doi.org/10.1089/respcare.12579
Prashar, A. (2017). Adopting PDCA (Plan-Do-Check-Act) cycle for energy optimization in energy-intensive SMEs. Journal of Cleaner Production, 145, 277–293. https://doi.org/10.1016/j.jclepro.2017.01.068
Ritonga, R. M. (2019). Analysis Of Event Quality Effect On Satisfaction And Behavioural Intentions Of The Ramayana Ballet Attendees (Case Study Of Puspo Budoyo Culture House). Jurnal Hospitality Dan Pariwisata, 5(1). https://doi.org/10.30813/jhp.v5i1.1521
Rouet, G., Raytcheva, S., & Côme, T. (2024). Ethics and Innovation in Public Administration. Springer Nature.
Sallis, E. (2014). Total Quality Management in Education. Great Britain: Taylor & Francis Group.
Scharager Goldenberg, J. (2018). Quality in higher education: The view of quality assurance managers in Chile. Quality in Higher Education, 24(2), 102–116. https://doi.org/10.1080/13538322.2018.1488395
Seyfried, M., & Pohlenz, P. (2019). Assessing quality assurance in higher education: Quality managers’ perceptions of effectiveness. In Impact Evaluation of Quality Management in Higher Education. Routledge.
Tamher, S. D., Rachmawaty, R., & Erika, K. A. (2021). The effectiveness of Plan Do Check Act (PDCA) method implementation in improving nursing care quality: A systematic review. Enfermería Clínica, 31. https://doi.org/10.1016/j.enfcli.2021.07.006
Taufik, D. A. (2020). PDCA Cycle Method implementation in Industries: A Systematic Literature Review. IJIEM - Indonesian Journal of Industrial Engineering and Management, 1(3). https://doi.org/10.22441/ijiem.v1i3.10244
Tight, M. (2020). Research into Quality Assurance and Quality Management in Higher Education. In J. Huisman & M. Tight (Eds.), Theory and Method in Higher Education Research (Vol. 6, p. 0). Emerald Publishing Limited. https://doi.org/10.1108/S2056-375220200000006012
Utami, R. D. F., Yani, D. P., Badjo, A., & Satriadi. (2024). Analisis Penerapan Manajemen Kinerja di Sektor Non-Publik: Studi Kasus pada Sedaun House Cafe dengan Model Deming (Siklus PDCA). Jurnal Adijaya Multidisplin, 1(06), 1235–1245.
Wicaksono, W. A. (2023). Implementasi Continuous Improvement Pada Aktivitas Belajar Di Pondok Pesantren. Evaluasi: Jurnal Manajemen Pendidikan Islam, 7(1). https://doi.org/10.32478/evaluasi.v7i1.983
